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International Gift Delivery Company Unveils Big Changes

GiftBasketsOverseas.com Introduces a New Website and Customer Care System – Just in Time for the Winter Holidays!

ARLINGTON, Mass., Nov. 12, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, has launched a brand-new website design along with an upgraded customer care system. The company’s look, colors, logo, and even internal systems, have all gotten a major overhaul just in time for the holidays. The changes the site has rolled out over the last few weeks have been months in the making.  Owner Dmitriy Peregudov said, “Growing and changing the company has been hands-on and, at times, tough. But the effort is well worth it. Now, our customers will be able to place orders even more easily, and they can expect even faster processing times, for even the largest orders.” He went on to say that the company will continue to grow, and that customers can expect continuing updates.

The company has given its image a more approachable look by using attractive blues and creams as well as a logo that fits its brand image better. To go along with this external facelift, behind-the-scenes mechanics have been further upgraded. The website now offers more payment options, smart fields for customer information, and even a faster way to choose gifts available in a wide number of regions, for customers who send gifts to multiple countries at once. The company has also implemented a brand new customer relationship manager (CRM), making customer interactions with gift specialists even easier and more intuitive. Employees will have better and faster access to order history, customer information, and relevant regional information that may impact orders.

GiftBasketsOverseas.com is more ready than ever to tackle this holiday season, with a larger, more organized catalog, easier to handle site, and more active social media team, ready and eager to take suggestions online in real-time.  The company’s gift experts have just finished extensive training on the up-to-date CRM, so the best customer service in the industry just got a whole lot better, and shockingly even easier to reach via phones, chat, and, now on social media.

About GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at www.giftbasketsoverseas.com

Gift Baskets Overseas is Among America’s Fastest-Growing Private Companies

International Gift Delivery Service Is One of America’s Fastest-Growing Private Companies for Second Year in a Row

ARLINGTON, Mass., Aug. 25, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, is thrilled to announce that it has been named #2684 on the 2014 Inc. 500|5000 list of the fastest-growing private companies in America. The Massachusetts-based company is celebrating its inclusion on the list for the second year in a row. The Inc. 500|5000 list is released annually, but only a fraction of the nation’s companies has demonstrated such consistent high growth for two years in a row.

GiftBasketsOverseas.com’s ability to boast an astounding 499% growth in the course of 3 years – the accomplishment that placed the company on the list in 2013 – makes it all the more impressive that the company has been able to continue steady upward growth in 2014 while maintaining its impeccable standards of quality and customer care. Chief Gift Officer Dmitriy Peregudov was proud to announce, “My team and I can’t imagine being content with our success. We love it, and are proud. But when you become content, you become lazy. And there’s no room for that in our kind of work.”

The company ramped up its game from last year, and is expanding its marketing strategy by leaps and bounds. First, the company has listened to its customers and expanded its product offerings to include cakes, cookie baskets, and healthy gifts. Additionally, GBO is expanding its focus by offering corporate customers employee retention programs and customer loyalty campaigns. This new strategy has already had success working with a number of Fortune 500 companies.

On the creative side of things, the sales and marketing teams are learning to engage with customers more freely via social media, and working hard to provide unique and helpful content to its customers for free via e-mail and the company’s webpage. The web development team at GBO has also launched the brand’s website in native German and Portuguese as part of a campaign to serve more customers around the world in their primary languages. Finally, in keeping with last year’s momentum, the company now services over 200 countries, and still manages individualized care for each gift, as well as a high level of customer service in multiple languages, 24 hours per day.

“We never lose our focus on outdoing ourselves,” Mr. Peregudov said. “In fact, we’ve added fresh members to an already dynamic team – giving us that extra bit of innovation and creativity we need to help our growth continue. Without them, the company wouldn’t be where it is today. We are honored to have the team’s hard work acknowledged with our inclusion on the Inc. 500|5000 list this year.”

Gifts from www.GiftBasketsOverseas.com are specially designed for a wide range of occasions with excellent quality, masterful presentation, and delicious flair. Visit their online catalog to order.

About www.GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GiftBasketsOverseas.com is renowned globally for online ordering convenience, multilingual customer service, and secure payment options. Learn more at www.GiftBasketsOverseas.com.

Canastas de Regalo Internacionales

International gift delivery company GiftBasketsOverseas.com has launched a new video for Spanish speaking customers!

Canastas de regalo Internacionales es una tienda online de alertas para enviar cesta de regalo de Boda , enviar regalos para hombres, enviar regalos para las mujeres, las cestas de regalo de cumpleaños, día de San Valentín canastas de regalos, ramos de flores, cesta de regalo del bebé, cesta de regalo de champán, spa canastas de regalos, frutas cestas, cesta de regalo de empresa de envío cesta de regalo, regalos de Navidad, regalos Casa, canastas de regalos de boda y otras ocasiones especiales.

Find videos in other languages on GiftBasketsOverseas.com YouTube page

GiftBasketsOverseas.com Launches Website in German

ARLINGTON, Mass., July 3, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, announced today that it launched its brand and website, completely in native German, at www.geschenkkoerbeversand.de on July 1, 2014. Now, customers will not have to depend on inaccurate translation software in order to deliver gifts of fine wine, gourmet foods, and quality confections to their loved ones and business associates in over 200 countries.

The company vows that its high standards of quality, speed, ease of use, and customer service will not falter upon the launch of the new website. GiftBasketsOverseas.com’s team of dedicated gift experts has grown, and the company anticipates hiring and training more customer support as needed. Customers using the German website can expect to be able to have their gifts delivered in as little as 3 business days, depending on the region of delivery, and they’re guaranteed fast, friendly customer service 24 hours a day, 7 days a week.

“It’s important to understand that when we’re dealing with languages, we’re not just dealing with words and grammar,” said Dmitriy Peregudov, Chief Gift Officer (CGO) at GiftBasketsOverseas.com. “There is an entire culture in a language, and I was not satisfied with the level of quality that webpage translation programs can provide. Our customers deserve to be served in their native language, to be able to easily navigate webpages that they understand completely, and we are going to continue to strive to give them that. We have many other language launches coming as we continue to grow.”

Customers worldwide clearly prefer to use websites in their first language, even if they speak and understand excellent English. Research suggests that customers will even pay extra for the ability to do so. GiftBasketsOverseas.com understands that customers are more comfortable in their own language though, and will not be adding extra fees or price hikes to provide a better user experience for all. Customers in need of gifts for any occasion – whether they speak English, Spanish, Russian, or German, and soon even more languages – are encouraged to visit www.GiftBasketsOverseas.com and choose their preferred language option.

About GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at GiftBasketsOverseas.com