GiftBasketsOverseas.com Introduces a New Website and Customer Care System – Just in Time for the Winter Holidays!
ARLINGTON, Mass., Nov. 12, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, has launched a brand-new website design along with an upgraded customer care system. The company’s look, colors, logo, and even internal systems, have all gotten a major overhaul just in time for the holidays. The changes the site has rolled out over the last few weeks have been months in the making. Owner Dmitriy Peregudov said, “Growing and changing the company has been hands-on and, at times, tough. But the effort is well worth it. Now, our customers will be able to place orders even more easily, and they can expect even faster processing times, for even the largest orders.” He went on to say that the company will continue to grow, and that customers can expect continuing updates.
The company has given its image a more approachable look by using attractive blues and creams as well as a logo that fits its brand image better. To go along with this external facelift, behind-the-scenes mechanics have been further upgraded. The website now offers more payment options, smart fields for customer information, and even a faster way to choose gifts available in a wide number of regions, for customers who send gifts to multiple countries at once. The company has also implemented a brand new customer relationship manager (CRM), making customer interactions with gift specialists even easier and more intuitive. Employees will have better and faster access to order history, customer information, and relevant regional information that may impact orders.
GiftBasketsOverseas.com is more ready than ever to tackle this holiday season, with a larger, more organized catalog, easier to handle site, and more active social media team, ready and eager to take suggestions online in real-time. The company’s gift experts have just finished extensive training on the up-to-date CRM, so the best customer service in the industry just got a whole lot better, and shockingly even easier to reach via phones, chat, and, now on social media.
About GiftBasketsOverseas.com
GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at www.giftbasketsoverseas.com.
