GiftBasketsOverseas.com eases international delivery pains with a combination of dedication and brand new software
ARLINGTON, Mass., Dec. 7, 2016 /PRNewswire-iReach/ — GiftBasketsOverseas.com (GBO), the experts in international gift delivery, has spent the past year rolling out update after update, all designed to make the process of sending gifts anywhere in the world easier. The most notable and useful updates include the company’s newest native language website launches for customers who prefer to order in Spanish, Portuguese, and even Russian. Additionally, GBO added Alipay to its array of payment methods, making it easier for even more international customers to be secure while paying for gifts. Now, during the company’s busiest time of the year, the company has unveiled its new Personal Gift Wizard and Corporate Gift Wizard. When asked what they do, Marketing Director NinaCarmen Monroe playfully responded, “Magic!”
She went on to elaborate that the Personal and Corporate Gift Wizards perform essentially the same functions, just a little differently to cater to people who tend to buy one gift versus companies that tend to coordinate dozens – or even hundreds – of gifts at once. The new tools allow customers to easily shop for only the gifts that are relevant to them. Customers can type in their countries of delivery, their budget, and other details, and the Wizard will provide gifts that meet their specifications. In just a few minutes, after filling in a few very simple drop down fields, customers will now be greeted with a screen filled with gifts that are exactly what they are looking for. This allows each shopper to customize their experience and make the checkout process even faster.
CEO Dmitriy Peregudov stated, “During the holidays, when time should be spent with your loved ones, I want to make sure that our company does everything it can to make shopping effortless. The most precious gift of all is time and we want you to enjoy yours!”
Of course, the team at GiftBasketsOverseas.com understands that there’s something to be said about getting to browse through all a country catalog has to offer on your own. So, those have gotten an update too. The servers have been beefed up and the GBO catalogs are getting new gifts added to them constantly, bringing its customers the biggest selection of high quality gifts around the world.
“We’ll never be done growing,” Mr. Peregudov elaborated. “There will always be an update to something that could make us better. And that’s what I want – to always bring our customers the best.”
But GiftBasketsOverseas.com refuses to let its technology surpass its human connection. While other companies are focusing hard on automated answering services and robotic chat programs, GBO has instead improved its customer service team and invested in employee training to make them as effective as possible when it comes to helping customers over the phone, through e-mail, on chat, in social media, through WhatsApp, and more 24/7. This is especially crucial now when customers have so many questions about how to make sure their holiday gifts arrive on time. GBO is looking forward to an especially busy winter season and hopes it can use customer feedback to create an even more impressive 2017.
GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GBO strives to provide online ordering convenience, excellent multilingual customer service 24 X 7, and secure payment options. Learn more at www.GiftBasketsOverseas.com, like GBO on Facebook, or follow them on Twitter.