When we get to work with businesses who already understand the value of international gift-giving for employee appreciation, we can’t help but do a small fist pump. While our mission is to make sending gifts easy and comprehensive for organizations across the globe, doing it for those who love gift-giving as much as we do certainly feels like a shared accomplishment.
ServiceNow, a cloud-based platform and solutions company, has been sending gifts to employees since the very beginning. With team members situated all over the world, however, they were looking for a gift-giving service that could truly make this process simple and efficient. We had the pleasure of interviewing Dureena, an executive assistant whom our team worked with to create a holiday gifting campaign to remember.
Let’s uncover why Gift Baskets Overseas was the ultimate choice for meeting all of ServiceNow’s gifting needs.

The Objective: International Gift-Giving for Employee Appreciation
Another ethos we share with ServiceNow is showing appreciation for our team members. When we asked Dureena how long gift-giving has been a part of their overall business strategy, she said, “Since the beginning of time. ServiceNow loves celebrating its employees. Our company culture is unreal, everyone smiles and everyone is happy!”
We can say from experience that your team’s happiness and morale are the foundation of your business’s success. With ServiceNow’s deep understanding of this, and in turn, a thriving company culture, it is no surprise that the business continues to invest in employee appreciation and recognition. And, choosing gift-giving as a way to do so made us all too proud to assist them in sending holiday gifts to their international team members.
The Challenge: Sending Gifts to Every Corner of the Globe (Effortlessly)
Working with countless businesses over the years has taught us that many believe international gifting is complicated. But, the truth is, you simply need an international gifting platform that will be there every step of the way. And, this is certainly how Dureena describes her experience with Gift Baskets Overseas.
The challenge at hand, or so Dureena thought, was being able to send gifts to ServiceNow team members outside of the U.S. She mentioned, “I didn’t think we could get gifts to certain parts of the world that quick and easy! You guys even helped us send gifts to Saudi Arabia, it was amazing.” With gifting partners situated all over the world, Gift Baskets Overseas streamlines the international gifting process, making the impossible, possible! We assisted ServiceNow in sending gifts to 14 countries, including Australia, Japan, Singapore, Egypt, and India.
We send gifts to over 200 countries worldwide. And, if you think you can’t send your gifts to certain locations, we have a list of special delivery locations that include military bases, hospitals, churches, and more.
The Solution: Gift Baskets Overseas and Our Dedicated Gift Experts
When Dureena sent us an email about her wonderful experience with Gift Baskets Overseas, we knew it was a success story that had to be shared. Among the many kind words she had to say, this comment stood out to us:
“In all the years I’ve overseen the annual gifting project, I’ve never had the luxury of sitting back and watching everything unfold seamlessly…until this year!“
She also commended our brilliant team member, Mariana, who assisted her throughout the entire process. With Mariana’s dedication and hands-on guidance, Dureena said that she couldn’t have been put in better hands. “Mariana was on top of everything, leaving no room for me to follow up or worry about the gifts’ shipping time”, she mentioned.
Mariana is a shining example of the passionate and committed gift experts that form part of Gift Baskets Overseas. Our team is available for you 24/7, ready to assist with every concern, and quite often, even before you have one!

The Outcome: Happy Team Members and Positive Feedback
When it comes to measuring the success of your corporate gifting campaign, every organization has a different objective. For ServiceNow, the goal was to reinforce employee appreciation over the holiday season. And, their efforts certainly paid off! Dureena mentioned that long after the holiday season ended, she was still receiving emails about how much her team members enjoyed their gift baskets. This is a testament to how the right gift sent at the right time can have a lasting impact.
When we asked her what she enjoyed the most about her journey with us, she said, “It was seamless. I can’t explain how easy this process was. You were also able to customize the website for our team members to choose their own gifts, and saved me the headache of collecting their new addresses.”
At Gift Baskets Overseas, you can help you nail international gift-giving for employee appreciation. Don’t have your recipient’s latest address? With our Address Request Service, we can help you gather and verify all the addresses you don’t have for quick and easy international gift delivery. This is just one way we were able to create a seamless gift-giving experience for ServiceNow!
Wrapping Up ServiceNow’s Success: The Lasting Effect Of Employee Appreciation
A reliable gifting platform and a company that is passionate about employee recognition are clearly a powerful collaboration. We thank Dureena and her team for putting their full trust in Gift Baskets Overseas! Her final words left us with smiles on our faces, stating, “Because of your fantastic work, I will definitely be reaching out for future gifting projects.”
Are You Ready For Seamless International Gift-Giving for Employee Appreciation? Here’s What to Do Next:
- Sign up for our employee rewards and recognition program.
- Discover more of our clients’ success stories.
- Send gifts without an address.
- Subscribe to our newsletter for weekly savings and international gifting tips.

Alex is a hopeless romantic who was supposed to be born in Italy (her dream destination), but proud to be South African nonetheless. She lives by her heart, and, consequentially, leaves a little bit of herself in everything she writes. She wholeheartedly believes that mermaids (and fairies) exist and is deadly afraid of the age ’30’.