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How Gifts Saved The Day — Gift Baskets Overseas Customer Stories

I dive into customers’ reviews and feedback quite often as part of my job at Gift Baskets Overseas. Even though my role is not customer-facing, I want to have a clear understanding of customers’ thoughts around our service. This often means listening to the amazing stories that go along with these gifts. Stories about how people use gifts to stay connected, be present, and communicate tender feelings and appreciation. So today, I want to tell some Gift Baskets Overseas customer stories that corporate and individual clients shared with us recently.

Gift Baskets Overseas Customer Stories: review
I love how the customer care people call me if they unsure of anything that personal touch makes me feel like my order is safe and secure and I love getting pictures of the actual gift. I also love how it gets delivered to some remote areas. I’ve sent to Kenya and Nigeria with amazing results and almost next day!

Gift Baskets Overseas Customer Stories

How much can you learn about someone’s situation from a twenty to fifty word prompt? Apparently, quite a lot. Often we learn about families torn apart by pandemic travel restrictions, family members in hospitals who our customers can only attend virtually, weddings, birthdays, or sad occasions missed because of borders being locked. Each time sending a gift is something that allows people to feel a connection and to be present.

My daughter said her cupcakes were really nice Thankyou….ive not seen my children for 2 years because of covid19 restrictions they are in the UK and it really made my day to be able to send my children a treat…thankyou for a lovely service

163109****, 09/13/2021

My order arrived on time and was appreciated by the recipient. This was important due to the limited time space in which it would achieve the intended purpose of comforting a family in mourning.

Order #164306****, 01/27/2022

Your customer service is exemplary. I had originally wanted to send to a friend in hospital, but she returned home and you arranged the address correction. THANK YOU SO MUCH

Order #164381****, 02/08/2022

I have used giftbasketsoverseas a number of times now to send gifts to my partner in Italy and brother in Dubai. I have been so happy with every single order. What you do is so amazing for people living away from loved ones and your customer service is absolutely amazing. Thank you very much

Order #164012****, 12/29/2021
Gift Baskets Overseas Customer Stories: sending a gift from 6000 miles away
Outstanding and trustworthy company and service. Ordering something like this 6000 miles away and having it all work even better than Amazon, says a lot about your company. THANK YOU!!!

Gift Baskets Overseas Customer Stories: Corporate Clients

Some reviews, especially those coming from the corporate clients, mention team members responsible for the orders. It is so extremely important for each of us to form this kind of bond with the customers!

Gift Baskets Overseas Customer Stories: corporate review
Second year running I have used GiftBasketsOverseas to help with client gifts around the world at Christmas time. Exceptional customer service especially from Cadi – above and beyond and makes me look good to my peers! Highly recommend.

GBO Customer Stories: Corporate Client
Everyone was exceptional in their customer service. Specials props to Sempronia for going above and beyond as always to make sure our customers are happy with their gifts!

Gift Baskets Overseas Customer Stories: Enterprise
Great service. I have used it for teh first time but I am sure I am going to use it in future for my corporate needs. Special mention to Ramiro for going out of the way to help me and make sure I get what I was lloking for. Thank you Ramiro and entire team.

Gift Baskets Overseas Customer Stories: corporate gifts for Lunar New Year
We needed a good solution to send gifts to our customers to several countries in Asia for Lunar New Year. The bulk order form was seamless and saved so much time. The service reps were wonderful and responded so quickly. Our gifts also arrived much faster than I ever imagined. Overall great experience with this company.

GBO Customer Stories: from Facebook
I have ordered from Overseas Baskets a number of times and have been very happy with the excellent service provided. On my last order we ran into difficulty with the recipient country for delivery. After a lot of diligent hard work by the customer service department (a variety of representatives so I will not name any in case I miss someone) they were able to have the basket delivered. They kept me updated on their progress and replied to my email requests promptly. I cannot state enough how impressed I was with their professional manner and the persistence of the staff to get this delivery completed. I will certainly use this service again and give credit to all the staff that helped me in this delivery. Kudos to everyone at Overseas Baskets.

These reviews remind us of why Gift Baskets Overseas exists in the first place: to help improve relationships with gifts. A special thank you to every customer that takes the time to leave us feedback, good or bad, so we can understand how our service impacts you and how we can continue to improve.

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Happy gifting!