ARLINGTON, Mass., Dec. 12, 2017 /PRNewswire-iReach/ — GiftBasketsOverseas.com, the experts in international gift delivery, is the go-to company for businesses and families when they need to send holiday gifts. Once again this year, the company’s CEO prepared the company for a busy holiday season by gathering remote team-members together over the summer. They implemented strategies for improvements to the website, the catalog, and the customer experience.
“2017 will be our best year yet,” CEO Dmitriy Peregudov stated. He added, “We’ve been doing this for 12 years, and that’s a milestone you know? You just don’t stay in this kind of business that long if you don’t love it, and if you aren’t good at it. I might be biased, but my team is the best”.
This year, theteam has gone for a makeover on customer favorites. The Personal and Corporate Gift Wizards that were introduced last year have both been fine-tuned. The gift wizards promise customers the help of a customer service representative with finding their gifts, without having to talk to someone if they don’t want to. More secure payment options have been added to an even shorter checkout process. The catalogs for all 200+ countries have been beefed up once again, and that’s not all. As if website innovation wasn’t enough the marketing team has decided to add one more holiday to celebrate this year. Marketing Director NinaCarmen Monroe hinted stating simply, “You’ll need to sign up for our newsletter, or follow us on social media to find out.”
The added automation, improved website, and self-service tools don’t meanhas given up on its hands-on approach. Instead, the improvements are added to offer independent customers more freedom. ond-to-none 24/7 multilingual customer service has only expanded. Mr. Peregudov confirms that this is the largest team in the history of the company, and after years of awards and growing corporate acclaim, it is easy to see why they would need it.
Amidst these larger changes,has also quietly updated its bulk corporate order form, making the process faster. The company blog has spent the year developing in-depth holiday, cultural, and interactive content for customers to enjoy. And social media engagement in French, Spanish, Portuguese, Russian, and English has grown across the board.
With a long history of success from, customers are sure to enjoy a hassle-free holiday season again this year.
the United States that specializes in delivering superior quality gifts to over 180 countries. is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at www.giftbasketsoverseas.com.is an A-ranked, BBB-accredited company based in
NinaCarmen started simply with GiftBasketsOverseas, writing product descriptions for the online catalog, but true to GBO form, she has worked her way through a number of departments. Now, she’s our Director of Marketing and Business Development, helping to bring you exclusive promotions, expert content, and keeping track of customer experiences.