NinaCarmen started simply with GiftBasketsOverseas, writing product descriptions for the online catalog, but true to GBO form, she has worked her way through a number of departments. Now, she's our Director of Marketing and Business Development, helping to bring you exclusive promotions, expert content, and keeping track of customer experiences.
Grumpy customers with grievances can feel like a headache, but a GOAL-oriented complaint strategy will turn your customer’s criticism into an opportunity to create an avid promoter. Customers with problems are almost ten times more likely to be vocal about their experience with your company. You want them being vocal about how you changed their bad experience into a great one. Today, you’ll get a simple strategy for changing your biggest complainers into cheerleaders for your brand.
Here’s the gluten-free chocolate cake recipe ALL your friends and family can enjoy! As gift experts, we know the best celebrations include presents as well as something handmade with a personal touch. Nothing shows your love like baking a cake to go with their birthday gift basket or anniversary dinner, but for those with celiac disease, a flour-based cake is a painfully tempting gesture. Getting started with gluten-free baking requires some extra knowledge and practice. If you’re an amateur baker, learning basic baking tricks won’t help much, since they are often based on gluten-filled ingredients. But either an amateur or a pro, here we’ve got an easy, celiac-friendly gluten-free chocolate cake recipe to get you started.
There are plenty of gluten-free cakes recipes out there. Some are too wordy, others are too complicated, or just include too many uncommon ingredients. To make sure you first gluten-free baking experience is completely positive, we’ve chosen a simple, classic recipe anyone will enjoy (both making and eating!). A gluten-free makeover of an old time favorite chocolate cake, this recipe includes only 11 ingredients and is made in 8 simple steps. Happy gluten-free baking!
ARLINGTON, Mass., Dec. 12, 2017 /PRNewswire-iReach/ — GiftBasketsOverseas.com, the experts in international gift delivery, is the go-to company for businesses and families when they need to send holiday gifts. Once again this year, the company’s CEO prepared the company for a busy holiday season by gathering remote team-members together over the summer. They implemented strategies for improvements to the website, the catalog, and the customer experience.
“2017 will be our best year yet,” CEO Dmitriy Peregudov stated. He added, “We’ve been doing this for 12 years, and that’s a milestone you know? You just don’t stay in this kind of business that long if you don’t love it, and if you aren’t good at it. I might be biased, but my team is the best”.
This year, the GiftBasketsOverseas.com team has gone for a makeover on customer favorites. The Personal and Corporate Gift Wizards that were introduced last year have both been fine-tuned. The gift wizards promise customers the help of a customer service representative with finding their gifts, without having to talk to someone if they don’t want to. More secure payment options have been added to an even shorter checkout process. The catalogs for all 200+ countries have been beefed up once again, and that’s not all. As if website innovation wasn’t enough the marketing team has decided to add one more holiday to celebrate this year. Marketing Director NinaCarmen Monroe hinted stating simply, “You’ll need to sign up for our newsletter, or follow us on social media to find out.”
The added automation, improved website, and self-service tools don’t mean GiftBasketsOverseas.com has given up on its hands-on approach. Instead, the improvements are added to offer independent customers more freedom. GiftBasketsOverseas.com’sond-to-none 24/7 multilingual customer service has only expanded. Mr. Peregudov confirms that this is the largest team in the history of the company, and after years of awards and growing corporate acclaim, it is easy to see why they would need it.
Amidst these larger changes, GiftBasketsOverseas.com has also quietly updated its bulk corporate order form, making the process faster. The company blog has spent the year developing in-depth holiday, cultural, and interactive content for customers to enjoy. And social media engagement in French, Spanish, Portuguese, Russian, and English has grown across the board.
With a long history of success from GiftBasketsOverseas.com, customers are sure to enjoy a hassle-free holiday season again this year.
GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 180 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at www.giftbasketsoverseas.com.
NinaCarmen started simply with GiftBasketsOverseas, writing product descriptions for the online catalog, but true to GBO form, she has worked her way through a number of departments. Now, she’s our Director of Marketing and Business Development, helping to bring you exclusive promotions, expert content, and keeping track of customer experiences.
How do you celebrate a 4-year anniversary at work?
We think such an important employee milestone deserves a delicious corporate gift, so when the time came to celebrate our Social Media Manager’s 4th year with the company, we sent something we knew she’d love: Chocolate Covered Strawberries. Sempronia was kind enough to film the unboxing and taste the first one one camera for us. Check it out!
For 1 in every 100 people around the world, living without gluten isn’t a fad, it’s a necessity, which is why every season we receive more requests for gluten free gifts. Tragically, celiac disease – an autoimmune disorder – causes damage to its sufferers when they eat foods and products that contain gluten. For family members, friends, and colleagues who enjoy spoiling others with gourmet gifts for the holidays, the mystery of which gifts you can safely send to people with celiac disease can be intimidating.
Navigating this dietary restriction isn’t as difficult as it sounds, though, even for people who only have to worry about gluten free gifts for Christmas, New Year, or the occasional birthday. A lot of items are gluten free already, without having to take steps, make substitutions, or jump through hoops. Other things should always be avoided. Here’s your quick guide to shopping for gourmet foods and gifts without gluten.
It’s a little known fact that September 28th is National Good Neighbor Day in the US. This day is set aside to remind us all what it is to be a good neighbor. Such a day is also a good excuse to go say hello to those people across the way you haven’t managed to introduce yourself to yet. Maybe you’ve recently immigrated to the US from another country, and need to know: What is a good neighbor? How can you be a good neighbor? How do you deal with bad neighbors? How do you balance being a good neighbor with not being a nosy neighbor?
These are hard questions, and you aren’t alone in asking them. Maintaining a good relationship with your neighbors can be tricky, especially if you’re not familiar with their cultural norms, and your results will vary. Here are some of our tips on learning to be a better neighbor (even if you aren’t a huge fan of the guy next door).
GiftBasketsOverseas.com makes its 5th appearance on the Inc. 500|5000 list, proving its growth isn’t slowing down.
ARLINGTON, Mass., Aug. 29, 2017 /PRNewswire-iReach/ — GiftBasketsOverseas.com (GBO), is thrilled to announce it has made its 5th appearance on the Inc. 500|5000 list of the fastest-growing private companies in America, ranking #4256 for 2017. To make it onto the list 5 times in a row is a rare feat, only achieved by less than a tenth of those who make the list. In an already impressive list that has included international sensations like Microsoft and Vizio, being in the top tenth means that something truly great is happening inside of the company.
The company’s owner, Dmitiry Peregudov, stated “I’m thrilled that my company, and my team, are being recognized for all the hard work we’ve done this year. I work with some of the best and most dedicated people I could ask for, and this just proves it.”
GiftBasketsOverseas.com thrives on its business model that truly puts the customer first. As the company has grown, its personal attention to detail has remained a constant. “More automation could make us faster,” admits Mr Peregudov. “But when you’re dealing with gifts to loved ones, it feels better to know there’s a human right on the other side of your order. It’s what I would want for my family, so it’s what I feel I must give to my customers.”
GiftBasketsOverseas.com eases international delivery pains with a combination of dedication and brand new software
ARLINGTON, Mass., Dec. 7, 2016 /PRNewswire-iReach/ — GiftBasketsOverseas.com (GBO), the experts in international gift delivery, has spent the past year rolling out update after update, all designed to make the process of sending gifts anywhere in the world easier. The most notable and useful updates include the company’s newest native language website launches for customers who prefer to order in Spanish, Portuguese, and even Russian. Additionally, GBO added Alipay to its array of payment methods, making it easier for even more international customers to be secure while paying for gifts. Now, during the company’s busiest time of the year, the company has unveiled its new Personal Gift Wizard and Corporate Gift Wizard. When asked what they do, Marketing Director NinaCarmen Monroe playfully responded, “Magic!”
She went on to elaborate that the Personal and Corporate Gift Wizards perform essentially the same functions, just a little differently to cater to people who tend to buy one gift versus companies that tend to coordinate dozens – or even hundreds – of gifts at once. The new tools allow customers to easily shop for only the gifts that are relevant to them. Customers can type in their countries of delivery, their budget, and other details, and the Wizard will provide gifts that meet their specifications. In just a few minutes, after filling in a few very simple drop down fields, customers will now be greeted with a screen filled with gifts that are exactly what they are looking for. This allows each shopper to customize their experience and make the checkout process even faster.
CEO Dmitriy Peregudov stated, “During the holidays, when time should be spent with your loved ones, I want to make sure that our company does everything it can to make shopping effortless. The most precious gift of all is time and we want you to enjoy yours!”
Of course, the team at GiftBasketsOverseas.com understands that there’s something to be said about getting to browse through all a country catalog has to offer on your own. So, those have gotten an update too. The servers have been beefed up and the GBO catalogs are getting new gifts added to them constantly, bringing its customers the biggest selection of high quality gifts around the world.
“We’ll never be done growing,” Mr. Peregudov elaborated. “There will always be an update to something that could make us better. And that’s what I want – to always bring our customers the best.”
But GiftBasketsOverseas.com refuses to let its technology surpass its human connection. While other companies are focusing hard on automated answering services and robotic chat programs, GBO has instead improved its customer service team and invested in employee training to make them as effective as possible when it comes to helping customers over the phone, through e-mail, on chat, in social media, through WhatsApp, and more 24/7. This is especially crucial now when customers have so many questions about how to make sure their holiday gifts arrive on time. GBO is looking forward to an especially busy winter season and hopes it can use customer feedback to create an even more impressive 2017.
GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GBO strives to provide online ordering convenience, excellent multilingual customer service 24 X 7, and secure payment options. Learn more at www.GiftBasketsOverseas.com, like GBO on Facebook, or follow them on Twitter.
We’ve all heard people say that it’s better to give than to receive, but would you believe that being generous is tangibly good for you? That’s right, according to Dr. Devin A. Byrd, Behavioral Sciences Department Chair at South University, there are mental health benefits to altruistic behaviors, and gift-giving is definitely among those.
From searching for just the right gift to fit your loved one’s personality to wrapping it and sending it, the very act of shopping for someone else provides “an emotional lift,” according to Dr. Byrd But even more than the ‘feel-good’ quality of giving, your generosity sparks positive memories of the person you’re shopping for which also provides a mood boost. Another bonus is that the gift itself creates a noticeable link between the two of you. Especially in this modern age, when many people will celebrate holidays at a distance from one another, the act of sending gifts when you can’t be there is a way to strengthen bonds. And of course, there’s nothing more important to mental health than your social support network. Gift-giving is a way to help keep it strong even when they’re far away. You may be saying, “Okay, that’s great – yes, it feels good to send a gift, but it isn’t like it has any physical health benefit, right?” Wrong! There is a ton of research showing that those who are generous on a regular basis (i.e., they help out a charity, they perform random acts of kindness, they surprise people with gifts, etc.) are healthier and live longer. Stephen Post, professor of Preventative Medicine at Stony Brook University, found that regular generosity had a positive impact even on people suffering from chronic illnesses.
You might ask, “How does that work?” It turns out that things like shopping for another person, spending time helping them, and even talking to them during a time of a need, turns your focus from your own day-to-day life, and onto the other person. Researchers think that this reduces internal stress. Stress and the cortisol it produces are major factors in the development of almost every chronic disease you can think of. Reducing stress is directly linked to better health.
But perhaps the best way that giving is good for you is that it generates a sense of gratitude. “Of course it does,” you might say, “when you send a gift or spend your time, the person you give it to is thankful.” And yes, that’s true, but gift-giving also invokes a sense of gratitude in the giver! When choosing a gift, or thoughtfully supporting someone we care for, we’re often also expressing that we’re grateful for that person’s role in our lives. This creates a cycle of contentment, stress-reduction, and even creates a hormone called oxytocin, which is responsible for making us feel connected, warm, and empathetic.
I know the holiday shopping can sometimes seem like a chore, with crowds, planning, and the time crunch, but we hope this little PSA will help you keep in mind that’s not all it’s about. For every gift you decide to send, you’re recalling fond memories, reaching out to the ones you care about even from afar, and you’re preparing yourself a big dose of happiness. So when holiday shopping looks like a mountain of work remember how very true it is that it is better to give than to receive – and science proves it!
Now, You’re Almost Ready to Give – What’s Next?
Schedule your gift now, so you don’t forget. Browse Thanksgiving Day gifts to USA, Canada & 200 countries, and make sure your gift is delivered on time!
GiftBasketsOverseas.com upgrades its payment system with Payssion to be more user-friendly and accept more types of payments around the globe.
ARLINGTON, Mass., Sept. 9, 2016 /PRNewswire-iReach/ — GiftBasketsOverseas.com (GBO), the experts in international gift delivery, announced today that its checkout systems is now fully integrated with Payssion a leading global payment processor. GBO customers can now enjoy an even wider array of secure options to pay for their orders. The most recent upgrade to the company’s allows customers to use local payment options in Latin American, Europe, Middle East, Asia, and more. Customers will be able to seamlessly use bank transfers, e-wallets, or even cash payments with certain local providers for all of the GBO sites.
CEO Dmitriy Peregudov states “This is just another level of security and ease for our customers that has been a long time coming. We work with a lot of customers who are in rural areas, and who don’t necessarily use the major banking and credit card industries we’re used to seeing in the US or UK. I didn’t want that to be a barrier anymore.”
The Payssion partnership allows customers to use the major payment methods of their country such as OXXO in Mexico, MOL Pay in Southeast Asian, Boleto or Hipercard in Brazil, iDeal in the Netherlands, and many others. Customers can view a full list of the payment methods Payssion works with here.
This is just the most recent step that GiftBasketsOverseas.com has taken to make sure the company does all it can to make gifts available around the world, in the customers’ language, compatible with the customers’ preferred device, and now able to work with a number of payment options more familiar to customers everywhere.
Mr. Peregudov has made it clear that the company has no plans to stop growing and innovating. “The more we can put technology to work for our customers without removing the comfort of our excellent customer service staff, the more we will.” He went on to boast that the site wasn’t the only thing that has changed. The entire GBO staff has undergone an overhaul as well, improving existing customer service skill sets, and hiring new employees to cover a larger variety of languages. With the holiday season fast approaching, GiftBasketsOverseas.com is already going full steam ahead to prepare the company for what the team believes will be their biggest year yet.
GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality personal and corporate gifts to over 200 countries. GBO strives to provide online ordering convenience, excellent multilingual customer service 24 X 7, and secure payment options. Learn more at www.GiftBasketsOverseas.com, like GBO on Facebook, or follow them on Twitter.