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Archive for the ‘Press Releases’ Category

GiftBasketsOverseas Goes Mobile – In Spanish!

01 May

International gift gurus provide Spanish web page you can access from any device!

ARLINGTON, Mass., April 30, 2015 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery – announced today that its Spanish branch has gone mobile. Last year, the company launched its traditional website in Spanish – www.CanastasdeRegaloInternacionales.com – to assist Spanish-speaking customers with gift delivery in their native language. Now, the company is providing native Spanish speakers gifts on the go with the mobile version! Like its English counterpart, the Spanish site will enable customers to browse for gifts online, and to place their order with a few simple clicks.

The owner of the company values keeping friends and family in touch, no matter the distance, and hopes the native-language and mobile websites make this even easier. Dmitiry Peregudov states, “We know language has been an issue, and while there are online translators, they don’t work well, and don’t understand culture. That’s one boundary we could and should remove for our customers. The little things add up to make our site more inviting, and user friendly.”  The customer service team, as always, is staffed with customer service agents that speak a variety of languages, to make sure their round the clock staff is prepared to handle orders on the customer’s schedule, as well as in the customer’s language.

This mobile launch is just the next in a long line of exiting changes for GiftBasketsOverseas.com. The recent redesign of the company’s main page has been met with a wave a positive feedback online catalogs are still constantly being updated with fresh, new products; and the company has even introduced streamlined delivery options for many regions. With Mother’s Day right around the corner, GiftBasketsOverseas.com is making sure every customer can send their favorite gifts around the world – no matter the distance, or the language.

About GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at www.giftbasketsoverseas.com.

 

International Gift Delivery Company Unveils Big Changes

12 Nov

GiftBasketsOverseas.com Introduces a New Website and Customer Care System – Just in Time for the Winter Holidays!

ARLINGTON, Mass., Nov. 12, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, has launched a brand-new website design along with an upgraded customer care system. The company’s look, colors, logo, and even internal systems, have all gotten a major overhaul just in time for the holidays. The changes the site has rolled out over the last few weeks have been months in the making.  Owner Dmitriy Peregudov said, “Growing and changing the company has been hands-on and, at times, tough. But the effort is well worth it. Now, our customers will be able to place orders even more easily, and they can expect even faster processing times, for even the largest orders.” He went on to say that the company will continue to grow, and that customers can expect continuing updates.

The company has given its image a more approachable look by using attractive blues and creams as well as a logo that fits its brand image better. To go along with this external facelift, behind-the-scenes mechanics have been further upgraded. The website now offers more payment options, smart fields for customer information, and even a faster way to choose gifts available in a wide number of regions, for customers who send gifts to multiple countries at once. The company has also implemented a brand new customer relationship manager (CRM), making customer interactions with gift specialists even easier and more intuitive. Employees will have better and faster access to order history, customer information, and relevant regional information that may impact orders.

GiftBasketsOverseas.com is more ready than ever to tackle this holiday season, with a larger, more organized catalog, easier to handle site, and more active social media team, ready and eager to take suggestions online in real-time.  The company’s gift experts have just finished extensive training on the up-to-date CRM, so the best customer service in the industry just got a whole lot better, and shockingly even easier to reach via phones, chat, and, now on social media.

About GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at www.giftbasketsoverseas.com

 

Gift Baskets Overseas is Among America’s Fastest-Growing Private Companies

25 Aug

International Gift Delivery Service Is One of America’s Fastest-Growing Private Companies for Second Year in a Row

ARLINGTON, Mass., Aug. 25, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, is thrilled to announce that it has been named #2684 on the 2014 Inc. 500|5000 list of the fastest-growing private companies in America. The Massachusetts-based company is celebrating its inclusion on the list for the second year in a row. The Inc. 500|5000 list is released annually, but only a fraction of the nation’s companies has demonstrated such consistent high growth for two years in a row.

GiftBasketsOverseas.com’s ability to boast an astounding 499% growth in the course of 3 years – the accomplishment that placed the company on the list in 2013 – makes it all the more impressive that the company has been able to continue steady upward growth in 2014 while maintaining its impeccable standards of quality and customer care. Chief Gift Officer Dmitriy Peregudov was proud to announce, “My team and I can’t imagine being content with our success. We love it, and are proud. But when you become content, you become lazy. And there’s no room for that in our kind of work.”

The company ramped up its game from last year, and is expanding its marketing strategy by leaps and bounds. First, the company has listened to its customers and expanded its product offerings to include cakes, cookie baskets, and healthy gifts. Additionally, GBO is expanding its focus by offering corporate customers employee retention programs and customer loyalty campaigns. This new strategy has already had success working with a number of Fortune 500 companies.

On the creative side of things, the sales and marketing teams are learning to engage with customers more freely via social media, and working hard to provide unique and helpful content to its customers for free via e-mail and the company’s webpage. The web development team at GBO has also launched the brand’s website in native German and Portuguese as part of a campaign to serve more customers around the world in their primary languages. Finally, in keeping with last year’s momentum, the company now services over 200 countries, and still manages individualized care for each gift, as well as a high level of customer service in multiple languages, 24 hours per day.

“We never lose our focus on outdoing ourselves,” Mr. Peregudov said. “In fact, we’ve added fresh members to an already dynamic team – giving us that extra bit of innovation and creativity we need to help our growth continue. Without them, the company wouldn’t be where it is today. We are honored to have the team’s hard work acknowledged with our inclusion on the Inc. 500|5000 list this year.”

Gifts from www.GiftBasketsOverseas.com are specially designed for a wide range of occasions with excellent quality, masterful presentation, and delicious flair. Visit their online catalog to order.

About www.GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GiftBasketsOverseas.com is renowned globally for online ordering convenience, multilingual customer service, and secure payment options. Learn more at www.GiftBasketsOverseas.com.

 

Corporate Gifts Company Goes Global!

10 Jul

The seller of gift baskets offers web sites and customer service in multiple languages.

By Madeline C. Andre, July 8, 2014 /B2B/ International business-to-business e-merchant GiftbasketsOverseas.com, which sells gift baskets online to more than 3000 corporate customers including NBCUniversal Inc., Cisco Systems Inc. and Stanley Black & Decker Inc., is expanding its reach in international markets as it racks up sharp increases in online sales.

It launched last week a German-language e-commerce site, making that its fourth foreign-language site along with sites in Spanish, French and Russian. It now operates five e-commerce sites in all, each with its own web address, including its English-language site at GiftBasketsOverseas.com.

The company also plans to soon launch a fifth foreign-language site, in Portuguese, and is considering two more sites, in Chinese and Arabic. Each of its foreign-language sites offers a “localized buying experience with language, currency settings and available payment methods designed for the particular audience,” says Dimitry Peregudov, chief gift officer.

The e-commerce company’s revenue, meanwhile, is on a strong growth track and expected to reach about $4 million this year, up about 36.5% from $2.93 million in 2013. The retailer delivers fruit baskets, flowers and personal or corporate gift baskets to customers in more than 180 countries.

Launched in 2008, the company has grown online sales by more than 600%, from $405,000 in 2009 to $2.93 million last year, Peregudov says.

Gift Baskets Overseas also offers customer service assistance for customers in five languages: English, Spanish, French, Russian, and German.

About 70% of the company’s total business is in B2B sales, Peregudov says, and most orders are placed from the U.S. to send to other countries. Earlier this year the company launched a B2B mobile site, which is currently only available in English. It also plans to release in 2015 a mobile app for consumers.

GiftBasketsOverseas.com corporate accounts also include brands such as Dell Inc., Microsoft Corp. and Walt Disney Co., which are ranked Nos. 10, 92 and 84, respectively, in the Internet Retailer Top 500, which ranks companies by the annual web sales.

 

GiftBasketsOverseas.com Launches Website in German

04 Jul

ARLINGTON, Mass., July 3, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, announced today that it launched its brand and website, completely in native German, at www.geschenkkoerbeversand.de on July 1, 2014. Now, customers will not have to depend on inaccurate translation software in order to deliver gifts of fine wine, gourmet foods, and quality confections to their loved ones and business associates in over 200 countries.

The company vows that its high standards of quality, speed, ease of use, and customer service will not falter upon the launch of the new website. GiftBasketsOverseas.com’s team of dedicated gift experts has grown, and the company anticipates hiring and training more customer support as needed. Customers using the German website can expect to be able to have their gifts delivered in as little as 3 business days, depending on the region of delivery, and they’re guaranteed fast, friendly customer service 24 hours a day, 7 days a week.

“It’s important to understand that when we’re dealing with languages, we’re not just dealing with words and grammar,” said Dmitriy Peregudov, Chief Gift Officer (CGO) at GiftBasketsOverseas.com. “There is an entire culture in a language, and I was not satisfied with the level of quality that webpage translation programs can provide. Our customers deserve to be served in their native language, to be able to easily navigate webpages that they understand completely, and we are going to continue to strive to give them that. We have many other language launches coming as we continue to grow.”

Customers worldwide clearly prefer to use websites in their first language, even if they speak and understand excellent English. Research suggests that customers will even pay extra for the ability to do so. GiftBasketsOverseas.com understands that customers are more comfortable in their own language though, and will not be adding extra fees or price hikes to provide a better user experience for all. Customers in need of gifts for any occasion – whether they speak English, Spanish, Russian, or German, and soon even more languages – are encouraged to visit www.GiftBasketsOverseas.com and choose their preferred language option.

About GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 200 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at GiftBasketsOverseas.com

 

Picnic Gift Basket for US Independence Day

01 Jul

  

The long weekend of July 4th is almost here! The time for vacations, barbecues and picnics with family and friends, Independence Day is a very popular patriotic holiday in the US.

Make sure your dear ones are having a great weekend by sending them the essence of summer packed in a rattan picnic gift basket. Filled to the brim with delicious gourmet snacks, fruit, chocolate and beverages it has everything to satisfy both adults and kids.

 For more gift ideas for US Independence Day please visit www.giftbasketsoverseas.com

 

Global Gift Company Goes All Out with Mother’s Day Gifts and Ideas

01 May

ARLINGTON, Mass., April 30, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, announced today its plans to help customers celebrate Mother’s Day, May 11, 2014, which include an exclusive line of gifts for moms for delivery in 180 countries, as well as the publication of a guide for creating the perfect celebration for all the different kinds of mothers in the world. Additionally, the company’s teams of gift experts will be connecting with its customers to offer gift ideas and – of course – gift basket delivery via Facebook, Twitter, phone, and email. In fact, GiftBasketsOverseas.com’s multi-lingual support team is waiting 24 hours a day to assist customers in delivering their Mother’s Day gifts around the world on time.

Besides expanding offerings of ideal gifts for important occasions, and consistently providing high quality customer service, the team at GBO has also been working to offer its customers even better access to its collective knowledge and expertise. The company has begun creating and maintaining a collection of fun and educational articles and PDFs geared toward helping customers understand the origins of holidays around the world, cultural variations in their celebration, expert knowledge about appropriate gifts, and more. Mother’s Day is no exception to the content creation and curation: customers who want to know more about where the holiday is celebrated, how it is celebrated in different regions, and ways to get creative with Mother’s Day gifts, can visit GBO’s Mother’s Day entry.

While other gift delivery services stop at the gift, GBO is working to create an online shopping experience that customers can enjoy and that is as immersive as they want it to be. Informative articles and ideas are easily available to the customer, but do not hinder the streamlined gift ordering process. Instead, they assist customers to explore other options, find fun facts, and engage with information immediately relevant to sharing their love and best wishes.

GBO has been built on its founder’s and its employees’ belief in cherishing friends and family. And the team reports being excited to celebrate moms, and moms to be. Dmitriy Peregudov, Chief Gift Officer, has kicked the season off announcing, “Being a mother isn’t just having a child, it’s nurturing another life. Providing unconditional love and support that helps another human being grow into an extraordinary adult. We’re thrilled to be providing more than gifts to the families who understand that mothers are more … than everything.”

About GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 180 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at www.giftbasketsoverseas.com

 

International Gift Delivery Company Hops into Spring with Fresh Easter Baskets!

08 Apr

GiftBasketsOverseas.com releases a brand new line of gift baskets for Easter and Spring!

ARLINGTON, Mass., April 8, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, announced today their release of Spring-themed gift baskets just in time for the Easter holiday. This year, Easter Sunday falls on April 20, so customers looking for Easter baskets for kids and sophisticated gifts for adults still have plenty of time to find the perfect gift. GiftBasketsOverseas.com’s new releases include Easter-themed chocolates from such chocolatiers as Godiva and Lindt; exquisite wines from around the world, and even natural spa products made to spoil anyone’s loved one. And GiftBasketsOverseas.com delivers these gifts to 180 countries around the world, so loved ones who are apart on the holidays can still connect.

Although Easter is currently considered a Christian holiday, it finds inspiration in the roots of previously existing religions, and so there are a wide range of people preparing to celebrate either the Resurrection or the renewal and awakening of Spring.  The holiday has such a wide range of celebratory events that everyone is sure to find a way to enjoy it, be it spiritual fellowship or a day of relaxation with loved ones.

“Easter is really when we start to feel the newness of the year,” says Dmitriy Peregudov, Chief Gift Officer at GiftBasketsOverseas.com. “Flowers are blooming, the days are getting longer, and everything is waking up. We love finding new Spring gifts for Easter every year, and particularly love making sure there are appropriate gifts in every region we serve, so no matter where your loved one is, you can share this special holiday.”

When it comes to celebrating Easter, there are so many traditions around the world that they all can’t be listed here. Many different cultures follow the great tradition of coloring hard-boiled eggs with dye, or giving baskets of candy and sweets away. The Easter Bunny decorates the windows of homes, and even visits kids in local malls all across the globe. There are church services, park readings, egg hunts, flower parties, and even formal family photo events that are translated into different cultures. However one chooses to celebrate, they can be sure that when the time comes to send presents to loved ones, GiftBasketsOverseas.com’s online Easter catalog has a gift that will fit the recipient and the celebration.

About www.GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 180 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual 24-hour customer service, and secure payment options. 

 

Gift Deliveries to Russia are Unstoppable Despite Customs Changes

10 Mar

GiftBasketsOverseas.com will continue to deliver gift basket orders to Russia on time, even though other shipping companies are caught up in new Customs regulations

ARLINGTON, Mass., March 5, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, announced today that despite changes in Russian Customs regulations, the company will continue to maintain its standard fast gift delivery times for global customers interested in sending gifts to Russia. Despite drastic changes in shipping regulations within Russian borders that are significantly impeding delivery schedules for other global shipping companies, David Skol, Chief Gift Officer at GiftBasketsOverseas.com states that gift deliveries will proceed as normal in Russia. “We do what we do because we believe in bridging the gap, no matter how large, between co-workers, friends, family, and loved ones. We are working to make showing affection effortless.”

A unique business model and vast network of regional offices ensure GiftBasketsOverseas.com can maintain open delivery routes across the world and provide individual attention to every single gift upon order. Lead times and delivery schedules are maintained and managed at the regional level; this increases the need for intense quality assurance measures, but such attention to detail it is exactly the point of the company’s mission to create, “love without borders.” Furthermore, it insures that changes in international shipping rules will have little or no impact on the customer.

Customers worldwide share concerns that shipping prices, duties fees, and Customs-related taxes will increase, but GiftBasketsOverseas.com is maintaining its flat shipping rates and guarantee that recipients never have to deal with clearing Customs or paying additional fees upon delivery. While other worldwide gift delivery services and international shipping companies will need to begin asking customers for passport access, security questions, and official duplicates of documents, and may even have to raise prices, GiftBasketsOverseas.com only requires a few button clicks to place an order.

About GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 180 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual customer service, and secure payment options. Learn more at GiftBasketsOverseas.com

 

GiftBaketsOverseas.com Presents International Women’s Day Gifts to US Consumers

28 Feb

GiftBasketsOverseas.com brings Women’s Day celebrations to the USA & the world with gift baskets and global education

 

ARLINGTON, Mass., Feb. 28, 2014 /PRNewswire/ — GiftBasketsOverseas.com, the experts in international gift delivery, is now campaigning to remind the west that International Women’s Day is still alive and kicking, and to deliver gifts to Russian customers who are already beginning to celebrate. Each year, on March 8th, different regions in Russia, CIS, Brazil, UAE, and around the world focus on the incredible accomplishments of women in history and daily life. Celebrants will be offering gifts and fresh flowers to their mothers, sisters, daughters, spouses, and even female co-workers to show their appreciation. Now, the creative team at GiftBasketsOverseas.com is breathing life into the holiday for Westerners with a campaign that combines customer engagement, social media, and educational articles to open the door for the world to celebrate the importance of women.

International Women’s Day began as part of the labor movement in the early 1900s, and has become an international event celebrated in a number of different ways. Countries following the United Nation’s views on Women’s Day celebrate its political roots and continue to use the holiday as a platform for change, whereas other regions focus on using the day to make every woman feel special. Wherever it is celebrated, Women’s Day has become a day to celebrate and appreciate all women. “We try not to dwell on the trials of the past, but instead to push onward to success for women in the future,” says David Skol, Chief Gift Officer at Gift Baskets Overseas. “This holiday has a lot of significance, and for that reason GiftBasketsOverseas.com wants to share Women’s Day more fully with the world.”

GiftBasketsOverseas.com has assembled a team of its best holiday experts to share this best kept holiday not-so-secret. First, the team has already added a fresh entry about Women’s Day to the company’s large collection of information about holidays, gifts, and gifting culture, and there’s another educational entry scheduled for the coming week. The company is also engaging customers with surveys, contests, social media, and blogs to get more people involved in the conversation about this holiday. And, of course, GiftBasketsOverseas.com is helping with the celebration by releasing a line of Women’s Day gifts that includes premium chocolates & confections, fresh flowers & live plants, timeless jewelry, and more available for fast delivery in over 180 countries.

GiftBasketsOverseas.com’s gifts of appreciation for Women’s Day and other occasions are designed with grace and delivered with mastery in as little as three days. Customers can browse the company’s online catalog to find gift ideas for the special women in their lives.

About www.GiftBasketsOverseas.com

GiftBasketsOverseas.com is an A-ranked, BBB-accredited company based in the United States that specializes in delivering superior quality gifts to over 180 countries. GiftBasketsOverseas.com is renowned globally for providing online ordering convenience, multilingual 24-hour customer service, and secure payment options. Learn more at www.giftbasketsoverseas.com.